• Do my family members know when I locate them?

For security reasons, phones receive a text message from Sprint Family Locator when they become locatable. Additionally, locatable phones receive a periodic notification via text message that they can be located. These messages are received about once a month.

As an added measure of security, if you sign up for Sprint Family Locator using a temporary password, everyone on your Sprint account will receive a one-time text message that you have signed up for the service.

Note: If you are locating any phones that are not on your same Sprint account, these phones will receive notifications every time you locate them.

• What security measures are taken to protect my personal information?

Sprint knows that your location information is sensitive and has taken steps to ensure that information is secure. All of your location information is stored in a secure facility and is deleted in seven-day intervals.

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